All Surface skis &/or Joystick Poles are warrantied for one year from the date of purchase against manufacturer defects. The warranty applies only to Surface &/or Joystick products purchased from Authorized Surface Dealers and is valid for the original purchaser only. Skis, Ski Poles, & goggles purchased from 3rd Party sites (Amazon, Ebay, etc.) and Skis, Ski poles and goggles purchased 2nd hand are not covered under our warranty policy. Alteration of Surface &/or Joystick products will void warranty.
The warranty applies only to Surface &/or Joystick products purchased from authorized dealers and is valid for the original purchaser only. Original receipt must accompany warranty skis, ski poles &/or goggles as a proof of purchase and validation of term of use.
Excluded from coverage under this warranty are the following:
• Skis mounted more than once. Only one set of drilled screw holes is allowable. More than one recognizable mount and/or filling holes and re-mounting the ski voids this Warranty.
• Damage caused by misuse, abuse or neglect.
• Impact damage caused by rocks, stumps, dumpsters, parking lots, rails or any other contact with a surface different than snow.
• Scratches, chips and indentations in top sheets or base.
• Damage caused by ski to ski contact
• Damage caused by improper mounting or adjustment of the bindings, including bindings pulling out of the ski. If your mount is done improperly or the wrong size bit is used to drill the holes – both the width and depth of the mounting holes – then the warranty is void.
• Damage caused by binding pull-out
• Graphic fading or discoloring, if due to misuse or neglect.
• Damage caused from chairlift breakage.
• Normal wear and tear.
• Damage caused by anything other than defects in material or workmanship.
• Damage caused by use of solvents and adhesives.
• Any and all claims for consequential or incidental damages.
• Broken, damaged, or snapped skis/poles caused by uncontrolled impact and/or crash.
All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Surface or Joystick
Repaired or replaced products are covered for the remainder of the original warranty only.